Privacy policy

Privacy Statement

Advance IT d.o.o. is the owner of the website We have created this privacy statement in order to demonstrate that we care about the privacy of our guests and in order to inform them about the collection and processing of personal data on this website.

Please read this Statement carefully to learn how we collect, process, protect or otherwise use your personal information.

Data Protection Officer

Our company is headquartered in Zagreb, Republic of Croatia. We have named our company employee as a Data Protection Officer so we can contact him for any questions or complaints regarding our privacy policy or personal data handling. The contact email of our data protection officer is


Personal data is any data related to an individual whose identity is known or identifiable. An identifiable individual is a person who can be identified directly or indirectly, in particular by means of identifiers such as name, identification number, location data, network identifier or by one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

We only collect your personal information when you voluntarily provide us with such information. We collect information about you when you fill out the form or when you sign up for the newsletter.

You should keep in mind that non-personal information and data may be collected automatically through our Internet servers or by using cookies. Click here to read our cookie policy.

Examples of information about your use of the site include: most visited and most viewed pages and links on our website, number of completed forms, time spent on the page, most popular keywords leading users to our site, your IP address, information collected through cookies, data your device such as hardware settings, system activity, browser type, etc.


We use the information obtained about you for one or more of the following purposes:

  • To personalize your user experience (collected information helps us to better respond to your individual needs);
  • To improve our website (we are constantly striving to improve the offer of our website based on the feedback we receive from our visitors);
  • To establish a primary channel of communication with you;
  • For occasional emails (occasional newsletters (if you wish), updates, information about similar products or services, etc.)


We do not offer or provide third party services or products on our website.


Non-personal information and data may be collected automatically through our Internet servers or using cookies. To learn how we use cookies, read our cookie policy here.


To help protect the privacy of data and personally identifiable information you transmit through use of this Website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.


All data is stored in databases. We will not transfer or store stored data to countries outside the European Union.

Your personal information is kept and protected during your stay. The personal information you provide us, for contact purposes, is regularly deleted 12 months after the date you provided this information.


If you want to know if we own and process your personal information, or if you want to access the personal information we have about you, please contact us at

You can also request information about: the purpose of data processing, the categories of personal data processed; who outside of our company received your personal information from us; who is the source of personal data (if you have not provided it to us directly); and how long we will keep the data. You have the right to correct personal information we own, if they are incorrect. You can also, with certain exceptions, request that we delete your information or discontinue processing. You may request that we stop using your personal information for direct marketing purposes. In many countries, you have the right to file a complaint with the data protection authority, if you are not happy with how we handle your personal information. If technically feasible, we will, based on your request, send you your personal information or transfer them directly to another processing manager.

If you apply for us to send you your personal information to, we will respond to this request free of charge. If we cannot meet your request within a reasonable time, we will notify you of the date when we will comply with the request. If for any reason we cannot meet your request, we will send you an explanation of why we did not meet your request.


In the event of a personal data breach, we will notify you and the competent supervisory body by email within 72 hours of the extent of the breach, the data contained, the potential impact on our services and our planned data security measures and the limitation of any harmful effects per individual.

We will not send you a notification of a violation in case:

  • There are technical and organizational protection measures (such as encryption) applied to personal data affected by personal data breaches, which make this information incomprehensible to any person who is not authorized to access them;
  • If we have taken further steps to ensure that it is no longer likely to be at high risk for the rights and freedoms of individuals;
  • If this would be a disproportionate effort (in this case, we will notify you through means of public disclosure or similar equally effective measures).

Violation of personal data means a security breach that leads to unintentional or unlawful destruction, loss, modification, unauthorized disclosure or access to personal data transmitted, stored and processed in connection with the provision of our services.


By using this website, you consent to this privacy policy.


In the event of a change in our privacy policy, we will notify you of this on this page and update the Privacy policy change date below as follows.

This privacy policy was last modified on January 20, 2022.


You may, at any time, send a complaint to the supervisory authority regarding our collection and processing of your personal information. You can file a complaint to the Republic of Croatia with the Personal Data Protection Agency (AZOP).